Case Study: O’Brien

Case Study: O’Brien

  By mikala 29/5/2023

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Fast Facts
Client: Nationwide Plumbing and Electrical Franchise
Duration: 5 Days
Delegates: 250 from around Australia
Purpose of Event: Annual Conference

"A Magical Tropical First Class Experience"

Garth Taylor, Director, 1E Group AU

250 members of one of Australia’s most trusted electrical and plumbing companies gathered at the Sheraton Grand Mirage Resort Port Douglas for their first event in three years. The conference, typically held annually, provided delegates the opportunity to connect, share ideas and meet suppliers all with the beautiful Tropical North as a backdrop.

With all delegates staying onsite, the Resort was abuzz with activity over the course of the five day conference.

Delegates kicked off with a Welcome Reception held at the Resort’s Poolside Gazebo, where they enjoyed 3 hours of passed canapés as well as a dedicated Mexican inspired food station. Award-winning local musician Kiki Courtidis provided the evening’s entertainment for a truly memorable event under the stars.

The following three days the delegates conferenced in the Resort’s spacious and air-conditioned Glade Pavilion, while the Mirage Ballroom and Foyer transformed into a supplier exhibition hall and tradeshow.

While not conferencing, guests were free to enjoy Port Douglas and the Resort. Many delegates spent an afternoon at the Port Douglas Neighborhood Centre, utilizing their expertise in plumbing and electrics to revamp the Centre by donating time and materials.

Delegates celebrated their final evening in style with a Gala Dinner in the Glade Pavilion. They dined on a three-course dinner while enjoying an awards ceremony, closing speeches and performance by Australian comedian David Hughes. After the dinner, delegates were invited to an exclusive use after party in the Mirage Ballroom, complete with a dancefloor, 7 piece band and dessert station.

The event was coordinated by Garth Taylor at 1E Events, with Audio Visual provided by Microhire.


"What an experience! For this event to actually proceed, we had so many challenges in, around, and due to the COVID pandemic. Yet at every step of the way, the team at SGMPD were there for myself & my team. Thank you! 1E Group could not have delivered this scale of event, (as we collectively exited the climate of pandemic lockdown border chaos) without the commitment, focus and integrity provided by the SGMRPD team. Needless to say we were amped when the date finally arrived, to be able to finally create something so fulfilling at such an iconic Australian venue. Location, facilities, catering, connection, teamwork all above and beyond expectation. I have indeed expressed to the SGMRPD Management team our gratitude and eagerness to return. 1E Group will gladly recommend SGMRPD and their team, to any client and colleague looking to produce a magical tropical first class experience for their delegates." - Garth Taylor, Director, 1E Group AU

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